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By admin, October 1, 2007 4:52 pm

Xceed Recognized By Iaop™: Among The 100 Best Global Service Providers For 2010

For the second consecutive year, the global, standard-setting organization and advocate for the outsourcing profession, IAOP™, recognized Xceed in its annual Global Outsourcing 100™ list for the year 2010. This list identifies the best outsourcing service providers across the globe, that have demonstrated their expertise to, deliver notable business solutions and made significant contributions to the industry through thought leadership.

The 2010 Global Outsourcing 100™ ranks the world’s best outsourcing service providers. The ranking will be published in May issue of Fortune™ magazine. The evaluation process was conducted by an independent panel of judges led by IAOP Chairman Michael F. Corbett and included key independent outsourcing gurus performing the assessment with the required due diligence. This ranking is based on four key criteria: size and growth; customer references; organizational competencies; and management capabilities. IAOP Chairman Michael Corbett and Chair of the judges’ panel remarked that “Xceed’s consistent excellence in meeting its customers’ needs and its investment in people has made it one of the top outsourcing service providers anywhere.”

Ahmed Refky, Xceed Senior Vice President noted “Inclusion in this ranking for the second year commends Xceed’s commitment to driving thought leadership and innovation across its service delivery cycle to soar with the industry conventional benchmarks to new levels. This year’s award highlights the continuous efforts maintained by all Xceed teams”

About Xceed

Xceed is a global provider of quality, multi-lingual Business Process Outsourcing (BPO) services. We offer integrated customer care, technical support and associated back-office processing to commercial and governmental clients worldwide.

Xceed was established in 2001 to serve as the IT arm of Telecom Egypt with a client base of more than 11 million subscribers. Since then, Xceed has developed into a global provider of BPO services, with multi-sites at multiple locations. Xceed serves to be one of the largest contact centers in the Southern Mediterranean Region.

Xceed currently has four (4) sites within Egypt with its head quarters located in Cairo’s technology park, The Smart Village. Xceed has an additional contact center, geographically and culturally proximate to Europe, at Morocco’s technology park, “CasaNearshore Park”. This site boasts a large, qualified Francophone talent pool.

About IAOP

The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 100,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses.

About The Global Outsourcing 100
 

The International Association of Outsourcing Professionals® (IAOP®) is in its fifth year of compiling its annual ranking of the world’s best outsourcing service providers and advisors – The Global Outsourcing 100. As part of The Global Outsourcing 100, IAOP also introduced a new list in 2009, The World’s Best Outsourcing Advisors.

The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies from around the world that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing and logistics. They include not only today’s leaders, but tomorrow’s rising stars.

The World’s Best Outsourcing Advisors is geared specifically to companies that are outstanding global outsourcing advisors and consultants. In addition to being part of The Global Outsourcing 100, the new list of advisors ranks the top consultant, legal and related advisory firms globally, and is a valuable reference tool for companies needing expert advice and guidance with their outsourcing projects.

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